Return Request

Goods Return Authority Request

Control Logic is committed to ensuring every product sold through our Australian partner network meets your expectations, as we believe the brilliant products we offer are at the highest quality and engineering design standards.

Return of Products - What to do?

All returns to Control Logic require a Goods Return Authorization (GRA) number.
Any material returned to Control Logic without a GRA# will be returned to the customer at the customer’s expense.

Contact our Returns department via the form here before shipping items back to us. Include the following information when requesting a return:

  • • Reason for return
  • • Product Information
  • • Your P.O. number... or
  • • Your Invoice number

Once a complete GRA is received, you will receive confirmation from Control Logic and all GRA's wil be dealt with in a timely manner.